Implementation Services

Resources and services to implement your Human Resource and Financial applications.

Benefits of IOA's Implementation Services

  • Flexible solutions tailored to your strategic and tactical goals
  • Focus on HR and Finance delivers concentrated industry expertise
  • Extensive Solutions Library jump starts your project
  • Knowledgebase allows you to draw on our collective experience and wisdom

Intercom of America, Inc. delivers implementation services for the ADP, PeopleSoft, and SAP applications. Our services encompass all phases of the implementation process and are tailored to meet your specific business objectives. We leverage three core competencies to ensure that your project is delivered on time, on budget, and within scope.


We help you achieve your strategic and project goals by tailoring a cost-effective solution that optimizes your use of technology and your business processes. Experienced project architects work with you to define a complete implementation project with your corporate objectives in mind. We offer a full range of services to meet the level of support you need, including both structured, rapid implementation services and complete custom projects.


We are focused on making the most effective use of technology for Human Resource and Finance business functions. Using best practices developed and targeted for our chosen business disciplines, we can optimize the efficiency and accuracy of your processes in your new system environment. We apply e-business technologies to extend your reach to employees, retirees, contract workers, and managers. We can help lift your HR and Finance functions from a transaction focus to a corporate manager of core competencies.


We have completed many successful engagements on a variety of solutions. Based on this experience, we developed our structured implementation methodology, to help guide your project to completion in the most effective and timely manner. We offer an extensive Solutions Library to complement your unique requirements without needing to start at square one. Our consultants draw from a vast knowledgebase to augment their personal experiences with those of other consultants so that you benefit from our collective wisdom.

We know that for a truly successful implementation project, complete knowledge transfer to you must occur. Our services are specifically designed to facilitate your understanding of how your solution will optimally run your enterprise.


Comprehensive Implementation Services

We can assist you with your entire implementation project or any of your specific implementation needs, including:

  • Requirements Definition
  • Functional Analysis and Design
  • Process Optimization
  • Data Conversion
  • Project Planning / Sizing
  • Technical Analysis and Design
  • System Testing
  • Project Management
  • Customizations and Adaptations
  • Production Migration
  • Internet enablement
Technical and Offsite Development Assistance

Our experienced developers can provide you with quality development services:

  • Customized Processes
  • Data Conversion
  • Interface Development
  • System Enhancements
  • Forms, Panel, and Report Development
  • Basis Support
  • Security Design
  • ABAP/4, C++, COBOL, HTML, Java and JavaScript, nVision, Oracle Developer 2000, PL/SQL, Pascal, Perl, Pro*C, SQR, SQL, and Visual Basic Programming and Development. Click here for a complete list of the tools we use.